The Naval Medicine Business Planning Process
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Slide 1 :
The Naval Medicine Business Planning Process Business Planning Team
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Steps in the Business Planning and Execution Cycle Establish Corporate Guidance Deliver Training Analyze Current Performance – Identify Problems Develop Plan of Action – Business Plan Review to ensure alignment with corporation Set Goals for Performance Monitor and Improve Performance
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Progress Thus Far Strategic Guidance Provided Web Planning Tool Constructed 4 Day Training for All Commands – Dec 03-June 04 90% Plans Received Production Plans Completed Initial Review Completed
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Ongoing Work BUMED Dashboard Training at all levels Clinic Managers Senior Management Patient Admin Resource Managers Productivity Benchmarks Internal Consultation
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Lessons Learned Thus Far It is difficult to link business initiatives to measurable improvement in performance. Unambiguous guidance can be controversial but, is necessary. When providers know the “rules of the game”, they will try to win. We need standards for counting if we want the data to count.
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Linking the MTF Business Plans to the TMA Business/Financial Plan and the MTF Financial Plan (APF) Business Plan Executive Summary Production Plan (Opsut Business Plan) APF Financial Plan MTF Initiatives MTF Performance Goals
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Nine Required Initiatives - Unambiguous guidance can be controversial but, is necessary. Manage Network Care and Referrals Improve Access to Care Improve Provider Productivity Improve Documented Clinical Productivity and Workload Data Quality Improve Expense Reporting and Quality of Resource Data Institute Evidence Based Medicine Achieve Organizational Alignment Improve Contingency Planning Manage Pharmacy Expenses
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NMCP Manages Network Expenses by Reducing the Number of Referrals to the Network - When providers know the “rules of the game”, they will try to win. Medical Services and Data Management NMCP-Directorate for Healthcare Business Operations Source: CHCS, refined by Paula Munden (since 8 Sep) FY04 Target We made it-196 in March! We held the gain- 162 in April!
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NHCP Pediatrics improves patient access: 3rd Next Available Appointment All Providers Data Source: CHCS
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NH Pensacola Improves Reported Productivity through attention to Value of Care Capture Processes
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Next Steps Continue Culture Change – Harvest Best Business Practices Revise Business Planning Tool in concert with Army and Air Force Work with TMA, Services to resolve discrepancies in “counting” Build Business Plan Monitoring into Daily Activities at all levels Clinic Managers Dept Heads Hospital Commanders HSO/MSMMOs BUMED/TRO Begin FY 06 Cycle!
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4 Years ago.
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The Naval Medicine Business Planning Process. Business Planning TeamIt is difficult to link busines
The Naval Medicine Business Planning Process. Business Planning TeamIt is difficult to link business initiatives to measurable improvement in …www.tricare.mil/leadership_conf_summer/download/NavyBusinessPlanningCAPTDineen.ppt
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